Some places conjure up more than pleasant vacation memories. They trigger emotions, prompting a momentary pause to reflect, to reminisce, to remember. These places have names, names that are more than a geographic spot on a map, names that echo across time. Names that might or should cause us to pause, to bow your head, … Continue reading Names Worth Remembering
The power of words to change hearts is something I will never fully understand. Appreciate? Yes. Understand? No. A certain survey asked Americans what they longed to hear someone say to them. Three answers stood out. The first one is no surprise. “I love you.” The second one you might have guessed. “I forgive you.” … Continue reading Supper’s Ready
A Moment of Truth is a phrase that may conjure up different scenarios in your mind. For me, it triggers thoughts about customer service. Over thirty years ago, I read a book titled Moments of Truth by Jan Carlzon, then President of Scandinavian Airlines. Carlzon saw every customer interaction as a moment in time that … Continue reading A Moment of Truth
What is it with children and superheroes? It has become a normal, if not natural part of childhood to become fascinated with mythological caped crusaders who lead exemplary lives, fight evil, and seek to save the world. Who from my generation cannot remember the opening line from a popular television series of the 1950s — … Continue reading A Real Superhero
There are a number of enduring images I will remember from the Pandemic of 2020 — Healthcare workers wearing their full-body protective gear, people wearing gloves and homemade face-masks as if they were normal wardrobe attire, and empty grocery store shelves void of certain items like beef, chicken, Lysol spray, and, of course, toilet paper. … Continue reading God Helps Those Who…
